When you visit a website, request a quote, or schedule a pickup, you should know exactly how your information is handled. Excess IT Hardware is committed to protecting your privacy and using personal data responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. This policy applies to information collected through excessithardware.com, including pages, forms, and communication channels that connect visitors to our services. We may collect information you provide directly, information collected automatically when you browse the site, and information shared through third-party tools used for site performance and marketing. Information you provide may include your name, email address, phone number, company name, pickup location details, and any notes you submit through contact forms, quote requests, or scheduling tools. Information collected automatically may include device type, browser type, IP address, approximate location, pages visited, time on site, referral sources, and general usage behavior. This information helps us improve site performance, security, and user experience.
We may also use cookies or similar technologies to remember preferences, understand how visitors use the site, and support analytics and advertising performance.
Excess IT Hardware uses collected information for clear business purposes tied to service delivery, customer support, and site improvement.
We may use your information to:
Respond to inquiries and provide quotes or service details
Schedule pickups and coordinate service requests
Provide customer support and communicate about your request
Improve our website, services, and user experience
Protect the website from fraud, abuse, or security threats
Support marketing and performance measurement, when applicable
We do not sell your personal information. We only share information when it supports service operations, improves site functionality, or meets legal requirements.
We may share limited information with trusted service providers who help us operate the website, run analytics, process forms, provide CRM functionality, or support communications. These providers are only permitted to use information to perform services for Excess IT Hardware and must protect it appropriately.
We may disclose information if required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, or to protect our rights, safety, and property.
We implement reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. No online system is 100 percent secure, but we work to maintain safeguards appropriate for the type of data collected.
You have choices and rights related to your personal information.
Your choices may include:
Requesting access to the personal information you provided
Requesting correction of inaccurate information
Requesting deletion of your personal information, where applicable
Opting out of marketing communications by using the unsubscribe link or contacting us directly
Managing cookies through your browser settings, including blocking or deleting cookies
If you have questions about this policy or want to request changes related to your personal information, contact Excess IT Hardware using the website contact form or email.
We may update this Privacy Policy to reflect changes to our practices, services, legal requirements, or site technology. Updates will be posted on this page with the revised policy content. Continued use of the website after updates indicates acceptance of the updated policy.